Outsource Contact Centre
Let us Help you get closer to your customers.
It is in the interest of all business owners to maintain a strong relationship with their customers. For many this is a challenge due to time and budget. At Intrust Communication we become an extension of your company.
We provide the telesales support that is vital to your business growth and development. The areas that we specialise in are
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Lead Generation
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Telemarketing
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Remote Office
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Customer Service
Working with you to understand your company’s needs and to allow us to deliver your message in your words.
Our Services
INBOUND & OUTBOUND TELESALES
We pride ourselves on a very high conversion rate with low churn and strive for the highest quality at all times and the best experience for the Customer.
BACK OFFICE & FULFILMENT SERVICE
Take those painful time consuming admin tasks away and use Intrust Communications. We provide full Back Office and Fulfillment duties.
CUSTOMER RETENTION & WIN-BACK
Communications with customers who are unhappy or who have already been lost can help pinpoint opportunities to improve product and service delivery.
CUSTOMER SERVICES
We simply believe that the customer is always right and every single interaction between Intrust and a customer will be treated with the utmost respect.
WEB CHAT
Web chat is an ideal way to engage with your customers to target specific issues without lengthy phone calls and filling up your email inbox.
LEAD GENERATION
For Intrust it is not about the amount of leads it is about high quality fully confirmed leads where the customer knows exactly what he is agreeing to.
“I use Intrust Communications for my Outbound and Lead Generation Campaigns and Mick and his team always deliver. I recommend anyone to try Intrust Communications.”
” I use Intrust Communications for my Call answering Service and Lead Generation Campaigns and I always get excellent results and first class reporting. Mick comes back with suggestions on how to improve results and his service is excellent.”
“I use Intrust Communications for my Lead Generation Campaigns and I find their service is very good with excellent results”.