Intrust Communications are an outsource contact centre based in Cork, Ireland.
Intrust Communications recognizes that customer contact services must provide the widest variety of possible communications channels in order to enhance and optimize the customer experience. With this in mind Intrust would consider itself an expert at web chat. Intrust will align itself with the client requirements against our skill set to provide a first class customer experience for our mutual customers.
Intrust Communications recognizes that with people’s busy and hectic lifestyle sometimes web chat is the only possible form of communication and we want to be available to answer questions from your customers as and when they arrive.
Intrust Communications are a firm supporter of web chat activity and would assist our clients to provide and enhance a strong platform within this arena.
- Significant reduction in costs as amount of telephone support calls is low.
- Ability to handle more than one customer whilst at all times respecting data protection and compliance.
- We can provide 24 hour live web chat support services.
- Provide real-time contact solutions that will increase conversions and improve customer satisfaction levels.